Account deletion

Delete your 發票精靈 InvoiceGenie data

The current InvoiceGenie App does not expose a named-account sign-in form. It creates a pseudonymous device or service session when needed for usage limits and purchase access. You can request deletion of service-side records associated with that session by email, and you can remove the local ledger yourself.

Optional request details: an email address for the reply, the device or service-session ID, and an Apple or Google order ID can help us locate records.

Delete local data yourself

Receipt images, recognized text used to build a ledger entry, confirmed ledger records, and reports are stored locally on your device. Delete entries in InvoiceGenie or uninstall the App to remove local copies. Receipt images are not uploaded; recognized text is sent only when you request AI categorization.

How to request service-side deletion

  1. Email us at the address below.
  2. Use the subject line Delete 發票精靈 InvoiceGenie data.
  3. Include an email address if you want a reply. If available, include the device or service-session identifier shown in the App or in support diagnostics, plus an Apple or Google order ID for a purchase.
  4. Support will verify your request, locate eligible records, and reply by email.
Email [email protected]

What we delete

  • The pseudonymous device or service-session identifier and usage or entitlement records associated with it, where reasonably locatable.
  • Recognized receipt text and categorization request or result records still held against that session, where reasonably locatable. They are not stored as your server-side ledger.
  • Limited product-interaction, diagnostic, support, and other personal data tied to that session, where deletion is legally available.

Limited records we may retain

Purchase, refund, tax, fraud-prevention, security, or legal records may be retained only for as long as required for those purposes. Apple App Store and Google Play keep their own transaction history independently of us. Deleting service-side records does not delete records held by either store.

Cancel subscriptions separately

Requesting deletion does not cancel an active Apple App Store or Google Play subscription. Cancel it in the store where you purchased it to stop future charges.

Need help?

If you cannot find a device or service-session identifier, contact [email protected] and include the app name and any Apple or Google order information you have.

The Sky Bringup, LLC